How we can help our community.


NEW: official guidance on what you're able to do in public spaces outdoors:…/news/new-guidance-on-spending-time-outdoors

Remember, whenever you leave your home #StayAlert:
➡️ Stay at least 2 metres apart from others
➡️ Wash your hands as soon as you get home
❌ Do not leave home if you have symptoms


Do you need some help self isolating if so call 0808 196 3646



Patchway Town Council has closed all of our play areas .   This is on Government Advice due to the Coranavirus pandemic. Please stay safe and keep off the play equipment.You can go into the park 

Government Advice

HM Government advice for residents


Social distancing and self-isolating is challenging for everyone, which is why it’s so important for us to look after our mental health as well as our physical health at this time.

We have lots of advice and tips on how to maintain your mental wellbeing during this difficult time online, visit

Alternatively, if you would like to speak to someone to find out what support is available, call 0333 577 4666 available from 11am-7pm Monday to Friday, 12pm-6pm Saturday and Sunday or email


Please report any dogs that you see in Scott Park to or call 01454 868530 . 
Please respect your park

Changes to Postal Services

Changes to service 

Temporary change to postal arrangements on Saturdays 

Our postmen and postwomen are working very hard across the UK in challenging conditions. As we said at the start of the coronavirus crisis, there will be some disruption to services. Relevant factors include high levels of coronavirus-related absences and necessary social distancing measures. 

We understand the importance of the postal service in keeping the UK connected at this time. We have also listened to our hard-working colleagues who have asked us to ease the additional burden on them if possible. As a result, we are making some temporary changes to postal services.

From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal. The majority of parcel services will be delivered on a Saturday including 1st and 2nd Class Parcels, Royal Mail Tracked 24 and 48, Royal Mail Tracked Returns, Special Delivery Guaranteed and International tracked services.

Customers should continue to post both letters and parcels as usual on Saturday. We will continue our Saturday collections from businesses, post offices and post boxes as normal. 

Click here more information on changes.


Accessing money can be difficult for women experiencing domestic abuse, particularly if they are experiencing financial abuse. We know that it can stop women from travelling to safety and can be a huge barrier to support. The scheme was launched in March 2020 with Great Western Rail and Southeastern. The Women’s Aid Rail to refuge scheme means that survivors with a refuge space can travel for free across England, Scotland and Wales.For more information go to

Government Website

All the latest developments from the UK's government website. Information can be found here on statutory payments, rent and mortgage advice and any type of benefits available.

Resident Help Brochure

Patchway Town Council have created an easy to read brochure detailing about key contacts and community groups willing to help during this pandemic. There is also a 'Help Postcard, which we are requesting that residents cut out and post through their neighbours door. We would really appreciate some real community spirit through all this. We will endeavour to deliver a brochure to all households but these will be available online too. If you would like a hard copy and haven't received one please contact for one to be sent out. You can read the brochure by clicking below.

National Association of Local Councils

Stay up to date on advice for Town and Parish councils through the National Association of Local Councils.

Patchway Useful Contacts

Please click on the image to see the full view of local people who are willing to help those in need during this pandemic.

NHS Coronavirus Page

All the the latest developments through the official NHS website. Please rely on this for factual information.


BBQ's can have a severe impact on people with coraonavirus and


Patchway Town Council are encouraging all residents to support local businesses during this period of uncertainty. With so many great shops around the Town, we have created this video for you to watch.

Food package Helpline .

Call  0117 325 0450

If you or someone you know needs help please call the helpline now. Call anytime between 10 am and 6.00 pm Mon-Fri and a leave a message and a volunteer will get back to you

Help the NHS

Make no mistake. When loved ones are removed from your home by ambulance because the virus has hit them hard, you are not going to be able to follow them there, sit by their hospital bed and hold their hand. You are not going to be able to pop in at 7.00 pm for visiting hours. They are going to have no one other than exhausted and brave hospital staff to see them through days or weeks of barely breathing through a ventilator until they either die or recover. They are not going to be well enough to text you.
You are not going to be able to phone the ward to check in on them regularly (staff will be too busy for that). During that time, they will be completely alone, while you sit at home waiting to hear whether they have made it through.
Imagine that person is someone you love dearly. Because it's going to be a reality for many in the coming weeks.
And if that person in hospital happens to be you, going through that ordeal completely alone, it would be nothing less than terrifying.
Never in my life have I wanted so strongly to say that if anyone is not feeling even a little afraid right now, not only for themselves but for their loved ones and others in general, then they are a bloody fool.
Don’t be a fool stay safe !!!! Stay home!!! Don’t put the NHS under anymore pressure! We are so lucky in this country now it’s our time to help them!

Postmen and women are key workers

What you may not be aware of is we are classed as key workers through these worrying times.The CWU our union have offered for us to become an emergency service for the public. If things get worse your postie could be delivering healthcare products, food and even medication.All that is asked of the public is:
1) Think about safety first, for you and the postie.
2) If you see a postie coming towards your door please (DO NOT OPEN YOUR DOOR). We will sign for your parcels and letters so you don’t have to.We will leave the parcel, food or medication on your doorstep and then knock. Give the postie enough time to step away from the door.
3) If you are already outside your house, go inside or step away 2 metres from your postie. Please do not approach your postie.If we tell you to stop and back off or close your door, don't feel offended. We are only trying to help protect you from this virus.


Please only leave home for the reasons given below . This is for the benefit of everyone you can report some one by clicking on the link

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We appreciate all the effort people are putting into containing the spread of coronavirus. However, if you leave your home or gather in public for any reason other than those specified, the police have the powers to disperse you and issue fines.

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Shielding Advice

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Coronavirus (COVID-19): advice for people with animals 

Concessionary travel – now any time any day

As a result of coronavirus and the news that some supermarkets are opening for older people or those with a disability, for their first hour of the day, we and our partner councils have extended the hours when concessionary bus passes can be used.Time restriction for use of the Diamond Travelcard (concessionary pass) has been amended (as of 23 March), so that people can travel free at any time on journeys starting in the South Gloucestershire and the West of England (WECA) areas. This will be reviewed at the end of June.

WECA covers the following council areas, South Gloucestershire, Bath and North East Somerset, Bristol and North Somerset Council.

As a result of coronavirus and news that some supermarkets will be opening just for older people or those with a disability for their first hour of the day, the West of England Combined Authority (WECA) is extending the hours when concessionary bus passes can be used.

Weather conditions does not prevent coroanvirus disease

You can catch the Coranavirus no matter how cold or hot the weather is.
Wash your hands frequently and thoroughl .

A Must Read from Employees at the Supermarkets!


Just because we are open doesn't mean we are here for you to spend your time BROWSING around. We are designated as an ESSENTIAL SERVICE. We are not here for you because you have nothing else to do. We are not here for you because you feel like getting out of the house for awhile. We are in a STATE OF EMERGENCY. This is NOT A VACATION! Every customer who walks in our doors PUTS US AT RISK. We really don't want to be here, but we realize that we are needed. YOU don't see how many times a day we wash and sanitize our hands to try to keep ourselves safe. YOU don't see our upset co-workers in the break room struggling to keep their composure. YOU don't see our spouses who worry about us every minute we are at work and who are our strength when we get home. We have our jobs to do and we realize the IMPORTANCE OF OUR JOB TO YOU. The LEAST you can do is come in with a sense of purpose, get what you need, and get yourselves HOME. IN AND OUT.

Please share, help us get the message out there 

Covid-19 Farud 

Please be Aware: 

There are people going around door to door offering testing for a fee and a fake decontamination service, 

Please Dispose of your gloves and masks in bins provided 

Please dispose of your glove and face masks in the bins provided by the Town Council and not on the pavement
Thank  You

Southern Brooks Community Parnterships

We are working in partnership with South Gloucestershire Council to provide support to South Glos residents.

Available 8am-8pm 7 days a week

Tel: 07773 209943

We can help with shopping, food, prescriptions, wellbeing and signposting.

At home should not mean at risk

At home shoud not mean at risk


01454 868530

150 Rodway Rd, Avon, Patchway, Bristol BS34 5DQ, UK

©2019 by Patchway Town Council.