How we can help our community.
LOCK DOWN EASING
Lock down measures will be easing as from 4th July please see poster above for information
FREE BEREAVEMENT SUPPORT
Grief can feel isolating enough without social distancing.Marie Curie is offering a new free bereavement support service If you, or someone you know, need us. You can call us on 0800 090 2309 or find out more: https://bit.ly/36h4aew
SUPPORT URGENTLY NEEDED
Your support is urgently needed to ensure our Covid-19 support line and practical services including food delivery can continue to operate.
Southern Brooks are used to helping people; people who need a hand with their mental wellbeing; people who aren't in education, training or employment; families in crises; people who are lonely and isolated; young people; those who don't meet the criteria for help from other services, and many others in between.
The COVID-19 pandemic has disrupted lives more than we ever thought possible. We started seeing a rise in calls from our clients, worried and need of extra support. There was an obvious need and we took immediate action.
Donate at https://buff.ly/3dQEeK0
NHS TEST & TRACE
The NHS Test and Trace service has now launched . Some people will be asked to self-isolate if they’ve been in close contact with a confirmed case. However, swab tests are only available IF you develop symptoms. ANYONE with symptoms can book a test: http://nhs.uk/coronavirus
NHS TRACK AND TRACE FRAUD TIPS
You will never be asked to provide bank account details or pin numbers.
- You will never be asked for any form of payment.
- You will be contacted by one sole number: 0300 013 5000
- You will be directed to one website: www.contact-tracing.phe.gov.uk
If you think you have fallen for a scam, contact your bank immediately and report it to @actionfraud on 0300 123 2040 #testandtrace #nhs #fraud
WEAR A FACE COVERING WHEN USING PUBLIC TRANSPORT
Government guidelines say that if you are travelling on public transport you must wear a face covering - and those who don't could be fined or refused travel.
The face covering provides an added level of safety for you, your fellow passengers and for the transport drivers. There are some people who may be exempt from wearing one and further details about is available at
For more information please visit www.gov.uk/government/news/new-rules-on-face-coverings-coming-in-on-monday-will-help-keep-passengers-safe
CORONA VIRUS WHAT YOU CAN AND CANNOT DO
Coronavirus outbreak FAQs: what you can and can't do
Updated 1 June 2020
COMMON PREVENTION TIPS TO HELP STOP THE SPREAD OF COVID-19
Help stop the spread of COVID-19
Listen for instructions from your local government about staying home
Keep a safe distance from others
Clean hands often and disinfect frequently touched surfaces at home
Don't touch your eyes, nose or mouth
Cover coughs and sneezes with your elbow or tissue
HM GOVERNMENT ADVICE FOR ALL RESIDENTS
HM Government advice for residents
ADVICE FROM THE DEPARTMENT OF HEALTH AND SOCIAL CARE
NEW: official guidance on what you're able to do in public spaces outdoors: https://gov.uk/…/news/new-guidance-on-spending-time-outdoors
Remember, whenever you leave your home #StayAlert:
➡️ Stay at least 2 metres apart from others
➡️ Wash your hands as soon as you get home
❌ Do not leave home if you have symptoms
DO YOU NEED SOME HELP ?
Do you need some help self isolating if so call 0808 196 3646
PARK NOT THE PLAYGROUND
Patchway Town Council has closed all of our play areas . This is on Government Advice due to the Coranavirus pandemic. Please stay safe and keep off the play equipment.You can go into the park
Social distancing and self-isolating is challenging for everyone, which is why it’s so important for us to look after our mental health as well as our physical health at this time.
We have lots of advice and tips on how to maintain your mental wellbeing during this difficult time online, visit https://oneyou.southglos.gov.uk/stress-less/
Alternatively, if you would like to speak to someone to find out what support is available, call 0333 577 4666 available from 11am-7pm Monday to Friday, 12pm-6pm Saturday and Sunday or email email@example.com
CHANGES TO POSTAL SERVICES
Changes to service
Temporary change to postal arrangements on Saturdays
Our postmen and postwomen are working very hard across the UK in challenging conditions. As we said at the start of the coronavirus crisis, there will be some disruption to services. Relevant factors include high levels of coronavirus-related absences and necessary social distancing measures.
We understand the importance of the postal service in keeping the UK connected at this time. We have also listened to our hard-working colleagues who have asked us to ease the additional burden on them if possible. As a result, we are making some temporary changes to postal services.
From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal. The majority of parcel services will be delivered on a Saturday including 1st and 2nd Class Parcels, Royal Mail Tracked 24 and 48, Royal Mail Tracked Returns, Special Delivery Guaranteed and International tracked services.
Customers should continue to post both letters and parcels as usual on Saturday. We will continue our Saturday collections from businesses, post offices and post boxes as normal.
RAIL TO REFUGE
Accessing money can be difficult for women experiencing domestic abuse, particularly if they are experiencing financial abuse. We know that it can stop women from travelling to safety and can be a huge barrier to support. The scheme was launched in March 2020 with Great Western Rail and Southeastern. The Women’s Aid Rail to refuge scheme means that survivors with a refuge space can travel for free across England, Scotland and Wales.For more information go to
RESIDENT HELP BROCHURE
Patchway Town Council have created an easy to read brochure detailing about key contacts and community groups willing to help during this pandemic. There is also a 'Help Postcard, which we are requesting that residents cut out and post through their neighbours door. We would really appreciate some real community spirit through all this. We will endeavour to deliver a brochure to all households but these will be available online too. If you would like a hard copy and haven't received one please contact for one to be sent out. You can read the brochure by clicking below.
National Association of Local Councils
Stay up to date on advice for Town and Parish councils through the National Association of Local Councils.
PATCHWAY USEFUL CONTACTS
Please click on the image to see the full view of local people who are willing to help those in need during this pandemic.
NHS Coronavirus Page
All the the latest developments through the official NHS website. Please rely on this for factual information.
SUPPORT YOUR LOCAL BUSINESS
Patchway Town Council are encouraging all residents to support local businesses during this period of uncertainty. With so many great shops around the Town, we have created this video for you to watch.
FOOD PACKAGE HELPLINE
Call 0117 325 0450
If you or someone you know needs help please call the helpline now. Call anytime between 10 am and 6.00 pm Mon-Fri and a leave a message and a volunteer will get back to you
HELP THE NHS
Make no mistake. When loved ones are removed from your home by ambulance because the virus has hit them hard, you are not going to be able to follow them there, sit by their hospital bed and hold their hand. You are not going to be able to pop in at 7.00 pm for visiting hours. They are going to have no one other than exhausted and brave hospital staff to see them through days or weeks of barely breathing through a ventilator until they either die or recover. They are not going to be well enough to text you.
You are not going to be able to phone the ward to check in on them regularly (staff will be too busy for that). During that time, they will be completely alone, while you sit at home waiting to hear whether they have made it through.
Imagine that person is someone you love dearly. Because it's going to be a reality for many in the coming weeks.
And if that person in hospital happens to be you, going through that ordeal completely alone, it would be nothing less than terrifying.
Never in my life have I wanted so strongly to say that if anyone is not feeling even a little afraid right now, not only for themselves but for their loved ones and others in general, then they are a bloody fool.
Don’t be a fool stay safe !!!! Don’t put the NHS under anymore pressure! We are so lucky in this country now it’s our time to help them!
EMERGENCY COVID -19 ALERT
Please only leave home for the reasons given below . This is for the benefit of everyone you can report some one by clicking on the link
REPORT A BREACH OF COVID 19 RESTRICTIONS
TO REPORT A BREACH OF COVID-19 RESTRICTIONS PLEASE CLICK ON THE LINK BELOW :
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CORONAVIRUS (COVID-19): ADVICE FOR PEOPLE WITH ANIMAL
CONCESSIONARY TRAVEL CAN BE USED AT ANY TIME
As a result of coronavirus and the news that some supermarkets are opening for older people or those with a disability, for their first hour of the day, we and our partner councils have extended the hours when concessionary bus passes can be used.Time restriction for use of the Diamond Travelcard (concessionary pass) has been amended (as of 23 March), so that people can travel free at any time on journeys starting in the South Gloucestershire and the West of England (WECA) areas. This will be reviewed at the end of June.
WECA covers the following council areas, South Gloucestershire, Bath and North East Somerset, Bristol and North Somerset Council.
As a result of coronavirus and news that some supermarkets will be opening just for older people or those with a disability for their first hour of the day, the West of England Combined Authority (WECA) is extending the hours when concessionary bus passes can be used.
WEATHER CONDITIONS DOES NOT AFFECT CORANVIRUS
You can catch the Coranavirus no matter how cold or hot the weather is.
Wash your hands frequently and thoroughl .
Please be Aware:
There are people going around door to door offering testing for a fee and a fake decontamination service,
PLEASE DISPOSE OF YOUR GLOVES AND MASKS IN BINS PROVIDED
Please dispose of your glove and face masks in the bins provided by the Town Council and not on the pavement
SOUTHERN BROOKS COMMUNITY PARTNERSHIP
We are working in partnership with South Gloucestershire Council to provide support to South Glos residents.
Available 8am-8pm 7 days a week
Tel: 07773 209943
We can help with shopping, food, prescriptions, wellbeing and signposting.
AT HOME SHOULD NOT MEAN AT RISK
At home shouLd not mean at risk