01454 868530

150 Rodway Rd, Avon, Patchway, Bristol BS34 5DQ, UK

©2019 by Patchway Town Council.

Citizen Advice Bureau

Citizens Advice South Gloucestershire can support you in making a new claim for the Universal Credit ,from opening your account to receiving your first payment. They are at the Patchway One Stop Shop located inside Patchway Hub on Rodway Road. Call Freephone 0800 144 8 444. 

Website: www.citizensadvice.org.uk 

North Bristol Advice

North Bristol Advice Centre is an independent community advice and support organisation based in Lockleaze, Bristol. We provide free and independent advice and support in North Bristol and South Gloucestershire including:

  • Specialist debt and welfare benefits advice.

  • Tribunal preparation and representation.

  • Basic advice in areas including Housing and Employment.

  • Form filling assistance.

  • Credit Union Collections.

  • Home visiting advice service for over 50s.

  • Community Navigators Bristol – connecting over 50s with their community to combat social isolation in North Bristol.

  • Money management workshops in schools and training for organisations.

  • Get online drop-in to help people get online and develop their digital skills.

  • Employability support provided by Buzz Lockleaze, our Social Enterprise.

  • Langley Centre, our purpose built training room available for community use and private hire.

  • Volunteering – A range of opportunities including advice support and admin support. See our website for full details of current volunteering opportunities.

Our specialist advice services are available by appointment at our main office at 2 Gainsborough Square, Lockleaze and also through outreach services in Patchway, Kingswood, Southmead, Shirehampton and Lawrence Weston on different days during the week.

For a full listing and days and locations of our advice appointments please visit:
www.northbristoladvice.org.uk/get-advice/community-links

To make an advice appointment, please call 0117 951 5751. We can also provide telephone advice.
Download our Advice Appointments poster here: http://www.northbristoladvice.org.uk/images/NBAC_Advice_Appoint_HV_A4_Feb19.pdf

For more information about any of our services, please visit www.northbristoladvice.org.uk  or Tel: 0117 951 5751 or Email: team@northbristoladvice.org.uk

We look forward to hearing from you.

Useful Phone Numbers 

Alcoholics Anonymous: 0117 9265 5520

Arthritis Care:   0808 800 4050

Avon Fire and Rescue -Non Emergency  0117 926 2061

BAT(Battle against Tranquilizers) 0117 966 36 29


Blue Badge Scheme: 01454 868 004  

Children and Young People Information Services : 01454 86 8008 

Child-line: 0800 1111


Community Meals : 01454 86 59 96 

Concessionary Travel : 01454 86 8 004 

Debt-line:   0808 808 4000

DHI (Developing Health and Independence)  www.dhi-online.org.uk 

Diabetes UK : 0345 123 2399

Domestic Violence Helpline : 0808 200 0247 

Electricity : 0800 678 3105 

Environmental Health: 01454 868 001


Flood line: 0345 968 1188

Four Towns and Vale Link Community Transport: 01454 250 500 

Gas Leak : 0800 111 999

Handy Van Service : South Glos : 01454 86 38 57 

Meningitis Research : 0808 800 33 44 

MS Therapy Centre: 01454 201 686

National Gambling Helpline: 0808 80 20 133 

NHS Direct: 111

NSPCC:   0808 800 5000

Patchway Carers Group: 0117 939 25 62 

Patchway Minibus: 01454 88 40 30 

PDSA: 0800 731 2502 

Police : Non Emergency 101 

RSPCA:   0300 123 4999

Rape Crisis : 0808 802 9999


RNIB: 0303 123 9999

Samaritans: 116 123

Sari (Support Against Racial Incidents)

0117 942 00 60

Sewerage: 0345 600 4600

Sexual Health Line: 0300 123 7123

South Gloucestershire Council : 

Main Switchboard: 01454 86 86 86 

South Gloucestershire Council: Street Care : 01454 86 8000


Stop Smoking Service ; South Glos : 

01454 8655 02 

Talk to Frank -Drugs: 0300 123 66 00

The Money Advice Service: 0800 138 23 23 

Victim Support: 0808 168 9111

Water Leaks:   0800 692 0692 

Well Aware: Health and Well being Organisations: 0808 52 52 

Winter Fuel Payments: 0800 731 0160